Spoiler Alert – Consumers Win

STEVE MCKAY / INSURANCE, PERSPECTIVES / MARCH 1ST, 2016 I have a friend in the industry who is fond of saying “the consumer’s position is unassailable.” If what you’re doing makes things harder for consumers, they will make you change it. And, while you’re getting around to that, whoever alleviates inconvenience will steal share. Airbnb, Uber […]

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Telematics at the Point of Claim

STEVE MCKAY / INSURANCE, PERSPECTIVES / JANUARY 27TH, 2016 Using driver data to help improve claims performance and deliver policyholder value In our connected world, data has become instrumental in informing and transforming how insurance is priced, packaged, delivered and serviced. For an example of this, you don’t need to look any further than telematics, […]

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CCC Information Services Inc. Acquires DriveFactor Inc.

Acquisition strengthens and extends DriveFactor’s technology to create the first full-service, open telematics platform for auto insurance Chicago, IL, May 12, 2015 – CCC Information Services Inc. (“CCC”) announced today it has acquired DriveFactor Inc. (“DriveFactor”), provider of a highly robust, flexible technology platform for insurance telematics. CCC, a leading SaaS technology provider to the […]

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Google Launches A New Tool To Sell U.S. Web Searchers Car Insurance

In an article published today by TechCrunch it stated that Google announced this morning it’s launching “Google Compare for Auto Insurance,” a comparison-shopping site which lets you compare the rates from different insurance providers.   Google’s auto comparison U.K. site has been live since 2012, but the U.S. launch has continually been pushed back. However, as of this January, […]

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Direct Auto Insurance launches the DirectDrive Challenge

NBC33, located in Baton Rouge, LA recently posted an article announcing Direct Auto Insurance’s DirectDrive Challenge.  The article was titled “How bad do you drive? New app lets drivers find out.”  It was posted on February 18th. Direct Auto Insurance has an app in time for Aggressive Driving Awareness Month that allows you to track how well […]

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The age of automatic retention is gone

Google’s BeatThatQuote.com, MoneySuperMarket.com, CompareTheMarket.com, and Confused.com are all helping consumers win on price in the UK. Usage based insurance is now deeply entrenched and accepted.  In the UK, all insurers and most agents are on comparison sites.  Retention has become a huge issue. Comparison sites are small, but on the move, in the US auto […]

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$7 trillion revolution underway

Banking went first. Now it’s time for insurance. Disrupters are shaking up the industry and forcing new and existing stakeholders to rethink auto insurance. Forbes has an interesting take on four big opportunities that will fundamentally change the insurance industry — including: Online, direct-to-consumer distribution; Telematic products that more accurately price risk; New insurance structure […]

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2015: The year of the connected consumer

2015 is already shaping up to be a big year for consumers. Connected cars made significant advances in 2014 in terms of consumer awareness. According to a 2014 study by Telefonica “more than 70% of drivers surveyed said that they are interested in using, or are already using, connected car services … And half consider […]

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80% of consumers are willing to download telematics apps … How are you taking advantage of this trend?

Smartphones have become part of the way we live … And drive.  By 2017, more than 33% of the world will have smartphones.  Mobility and usage based insurance (UBI) are converging to deliver better options for insurance customers and greater, lower cost opportunities to segment and engage drivers based upon their actual driving behaviors.  According to a Towers Watson survey, […]

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Will smart, connected insurance transform competition?

Smart, connected insurance that creates ongoing value for consumers and insurers and leverages the Internet of Things is inevitable. Consumer-centric telematics solutions — particularly those applying new technologies that drop costs while boosting consumer engagement and value, like mobile, mobile & device and mobile & car — are disruptive differentiators for the near and long […]

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